BrandDirector

Privacy policy

This website is governed by the following privacy policy:

Introduction

The Jam Warehouse Software Pty (Ltd) (JWH) respects your privacy and is committed to protecting it. This privacy policy is intended to inform you of the choices you can make about how your information is collected online and how we use that information. Certain pages on our website have been structured so that you can access the JWH website without identifying yourself or revealing any personal information. However, should you wish to make full use of the JWH website you will be required to register and provide us with personal information. Accordingly, we have made this notice readily available on our home page and at the bottom of every page that collects personal information.

JWH has developed its privacy practices in line with the Canadian Standards Association's Model Code for the Protection of Personal Information as well as the U.S.-E.U. Safe Harbor principles. A complete copy of the Model Code is available at http://www.csa.ca/standards/privacy/. More information about the U.S. Department of Commerce Safe Harbor Program can be found at http://www.export.gov/safeharbor/.

Applicability

This privacy policy applies to the JWH and BrandDirector websites only. This statement is not applicable to other related websites not specifically included.

The JWH and BrandDirector websites may contain links to or from other sites ("linked sites"), including sites maintained by JWH but which are not governed by this privacy policy. Accordingly, JWH is in no way responsible for the content or the privacy and security policies employed by linked sites.

Types of information collected

When you register on the JWH website, we need to collect certain information about you in order to provide you with the services you have requested. This information may include but is not limited to:

  • Name
  • Email address
  • Business or home address
  • Employer or affiliated organisation
  • Contact telephone numbers
  • Reason for registering
  • Intended usage of requested information

Once you choose to register with JWH and provide us with personal information, it will be used for the purposes of providing you with the requested service and in conformity with the provisions of the Electronic Communications and Transactions Act 25/2002 of South Africa. We respect your privacy and undertake not to sell, rent or lease your personal information to others.

Certain non-personal information may be collected while you are using the website. This consists of data about usage and service operation that is not associated with a specific personal identity. JWH may collect and use this non-personal information to evaluate how the JWH and BrandDirector websites are being used.

Most non-personal data is collected via cookies or other analysis technologies. The JWH and BrandDirector website pages use anonymous cookies and other technologies for data analysis and potential personalisation of the website and services offered.

These technologies may vary, but in many cases may involve a small file stored locally on the computer used to access the JWH and BrandDirector websites, and may be used to store and collect information relating to your viewing and use of the websites. Information collected through cookies is used to create a profile of our users, which is a set of stored information on individual users that details their preferences and their use and request history. It also minimises the need for you to re-enter information.

Most cookies expire after a defined period of time, and you can delete your cookie file at any time. Most web browser software is initially set up to accept cookies. You can reset your web browser software to refuse cookies or to indicate when a cookie is being sent. However, some parts of our site will not function properly or may be considerably slower if you refuse cookies. For example, you will not be able to set personalized preferences and you may have difficulty completing transactions.

JWH may collect your computer's IP (Internet Protocol) address and domain name address, the identity of your Internet service or access provider, the type of web browsing software you use, your computer's operating system, the URL of the web page from which you came to visit our site, and the language you selected for your web browsing software (collectively referred to herein as clickstream data). We use these technologies to identify our users, to help diagnose problems with our server, and to administer the JWH and BrandDirector websites and the services offered thereon.

JWH needs and uses your personal information to provide you with the services you request and to help us better understand your needs and interests in the future. Specifically, JWH uses your information to help you complete and process the transactions you have requested. Sensitive personal information, if collected, will only be used if you choose to allow us to do this in terms of your personal preferences, and it will be shared only with your express permission.

Personal data given to JWH may be transferred across state and national borders for the purposes of data consolidation, storage and simplified customer information management.

Restrictions on information sharing

JWH will not share your personal information with third parties except when responding to your requests for products or services. Your permission will be requested when you submit your information.

JWH and BrandDirector partners, who may provide you with the services requested through the JWH and BrandDirector websites, are required to maintain the confidentiality of the information received on behalf of JWH and may not use it for any purpose other than to carry out the services they are performing for JWH. JWH will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

The JWH or the BrandDirector websites could merge with or be acquired by another business entity or organization. In that event, JWH will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information. However, you are requested to continually check this privacy policy for any updates or changes.

Privacy preferences

JWH will not use your personal information for any purpose other than the one stated when you provided your data. Examples of unrelated uses include sending communications about updated information, new services and marketing messages. You can, however, choose to receive these non-subscription communications by ticking the appropriate box when you register.

Data access, accuracy, amendments, retention and opting out

JWH will try to keep your personal information accurate. We will provide you with access to your information, including making reasonable efforts to provide you with online access and the opportunity to change your information if possible. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.

Upon request, JWH will:

  • Correct personal information that you state is incorrect
  • Permit you to opt out of further contact (excepting notification of major changes to the service), either on the original site of registration or at any time subsequently, while still allowing basic access to the site
  • Remove you and your personal information from our database, thereby cancelling your registration

To request a correction or cancellation, send an e-mail to the address provided to you for this purpose when you registered.

Security

JWH undertakes to take all reasonable measures to protect the information you provide us. These measures include, but are not limited to, preventing unauthorised access or disclosure, maintaining data accuracy and ensuring the appropriate use of the information. JWH has appropriate physical and managerial procedures in place to safeguard the information we collect.

Changes to this statement

Please note that this policy is subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this privacy policy at the inception of each session.

Law and jurisdiction

This privacy policy is governed by the laws of the Republic of South Africa and without regard to the conflict of laws principle. You agree that any cause of action that may arise under this privacy policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

Acceptance of policy

By using the JWH or BrandDirector websites or otherwise providing information to JWH, you signify your acceptance of our privacy policy. If you do not agree to this policy, please do not use the websites or provide any personal information to JWH.

Effective date of policy: 1 November 2005

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